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The Handmade Highway!

Monday, November 10, 2008

Tips On Shopping Etsy - By Wickedly Chic

My good friend Liz, of Wickedly Chic, fame sent me a link to her Etsy shopping guide and I wanted to post the article for you.

Okay…so what is Etsy and why is it so much fun?

According to Wikipedia, “Etsy is a website which provides the general public with a way to buy and sell handmade items. The site follows in the tradition of open craft fairs, giving sellers personal storefronts where they list their goods for a fee. It has been compared to “a crafty cross between Amazon and eBay” and “your grandma’s basement.”

Eh…personally, I think it’s way cooler than that. There are over 262,000 sellers on Etsy as of right now & if you’re looking for one-of-a-kind items that not everyone has, Etsy is a fun place to shop. Each seller has their own store and does their own pricing. So it’s like tons of little shops under one roof. Each shop has its own style. Some are more sophisticated & some are more country-style. And many fall in between. One of the things that I love the most is just browsing through and watching trends & checking out what’s out there.

What I would do to start out is to head on over to Etsy, http://www.etsy.com and click on the Register button in the upper right hand corner. You must be a registered member of Etsy to make purchases. Don’t worry. It won’t cost you a dime. It’s all free. You will create a user name and a password. Then you’ll enter your email address. And click on submit and you’re in. Now you’re ready to buy.

So now you’re ready to purchase. What are you looking for? Nothing? You don’t know? You want to treat yourself but don’t know what you want? Well…when you click on the Buy tab, you’ll be taken to a series of options. You might choose Local Sellers. Maybe you live in Pittsburgh or Kalamazoo and you want to check out local vendors. You can look through Categories if you know, for example, that you are looking for a bracelet. You can even search by color. Maybe you want a peach bracelet or a blue purse. You can search by items that have recently been listed. Or you can simply go to Sellers and find items from sellers as soon as they are listed.

If you’re looking for jewelry, artwork, cosmetics, bath & body, clothing, hats, vintage items, candles, accessories,you name it, you can find it while browsing through Etsy. Sometimes you’ll see things that you’ve just gotta have. Right now. And if you are a crafty designer yourself, you’ll find plenty of shops selling stones, beads, yarn, fabric, etc.

Each shop is an individual store, so to speak. When you see an item that you want and you click on it and you’ve read all about it and you must have it or buy it for someone else, I would first make sure to read the shop’s policies. Each shop has their own policies so make sure that you read up on them before making a purchase. Most of them are self-explanatory.

Check the seller’s feedback. 99.9% of the sellers on Etsy are honest and fabulous. There are few exceptions. Make sure you read the feedback from both buyers and sellers. Yes, Etsy sellers purchase from each other too! After you make your purchase, your seller will leave you feedback and you are expected to leave feedback for them once you receive your item.

Now you’re ready to buy. Yay! What you will do is to click the green button that says Add to Cart. This will take you to the next page to confirm your added item and you’ll see an option of two buttons to click. One will say Checkout (this means that this is the only item that you are going to purchase from this seller’s shop) OR the button below says Keep Shopping. Click this button if you want to add more items from this PARTICULAR seller’s shop. Otherwise mosey yourself along and click Checkout.

At this point, you’ll enter your address (or the address that you would like your item(s) shipped to). Because you must create an account and sign in, Etsy will store your address information once you make a purchase. Don’t worry. You can always change your address on subsequent purchases.

Click Next Step and now your item(s) will show up. This is the last chance to change your order before submitting. Change your mind? Just click the remove x right next to your item. Your shipping and item price will be confirmed in this step. Keep in mind that shipping charges will vary from seller to seller. This is important to note! Very important. You’ll find that some sellers will offer free shipping and others will charge varying prices. As a general rule of thumb, if you are stateside, you’ll find that shipping costs are lower from state to state. The same goes if you are in the UK or in Canada or Spain. Shipping within your own country is likely to be less than shipping from another country.

BUT don’t let this stop you! Choose items based on what you like and not where they come from. So you pay a few dollars more. How cool is it that you can buy from all over the world? One of my favorite pairs of pants (although my husband doesn’t think they’re so sexy) came from a shop in Thailand. They’re thai fisherman’s pants and they’re awesome. Got ‘em on Etsy. If you want to know more about them, I’ll send you over there. Let me know.

But wait…do you have a Paypal account? If you do, great. If not, you can pay through Paypal using any major credit card without having an account or exposing your information to the Etsy seller. Using Paypal is free whether you have an account or not. Some of the sellers are taking what’s called RME payments but I don’t have an RME account so I have to skip over that. If anyone has any info, feel free to share it.You might see something on Paypal mentioning low fees…don’t worry. That’s only if you are a seller. For instance, I take advertising payments on Wickedly Chic through Paypal and I pay the fee. So when you purchase something on Etsy, you aren’t paying any fees and you can simply pay with a credit or debit card. On the other hand, if you want to pay strictly with a credit card and do not want to set up a paypal account, that’s not a problem.

Once you make your purchase, you can always sign in and go to Your Etsy. Once there, you log in and you can see the status on your account. Most sellers will mark that payment is received or the item has been shipped. But sometimes they forget and you can always send them a convo to ask about it. What is a convo? It’s Etsy-ese for conversation. Let’s say that you see a necklace with a blue stone. You might think…“I love that necklace but I’d like to have a pink stone.” Well…send the seller a convo and see if that’s possible. Most sellers are very accommodating and love to do what they can to please their customers. You might also send the seller a convo if you have questions about ingredients in bath items, etc.

Another reason that you might need to send a convo to a seller is regarding payment. There are some buyers who prefer to pay through a check or a money order. If this is your situation, you will need to contact that seller to make sure that will be acceptable. Some will say yes and some will say no. You’ll want to make sure and not take any chances.

You will receive a confirmation to your email account once you make a purchase. And chances are, you’ll hear from the seller too. You might not…but don’t worry. Most of the sellers are very busy making one-of-a-kind items (OOAK) just for you!

There’s an entire Etsy world out there with amazing sellers who have things that you just can’t buy anywhere. It’s easy to begin and I have to admit…very addicting.

OH! One of my favorite features on Etsy is that all of your information is stored in your Etsy. That means that years from now, you can see the actual listing for each item that you have purchased even if that particular seller has closed shop. Sometimes we buy things and then forget where we purchased from. This isn’t a concern with Etsy. ALSO, let’s say that you are just browsing but don’t want to make any purchases. But you see a store that you like. Go to the bottom right of the seller’s shop where you will see Page Tools. You’ll see that you can click to Add Seller to Favorites. That way, next time you go to Etsy, you have your shop already stored without having to grab a pen. You can even add an individual item to your favorites but beware…next time you come back…it might be gone!

6 comments:

blueviolet said...

You spelled all that out really well!

~Kimberly said...

Excellent post! I can't see why everyone won't be flocking to Etsy to get registered, that is, if they aren't already! Thanks for the great info!

Mrs.Kwitty said...

You put that all very clearly! Thanks--no one should be afraid of Etsy...it's a lot of fun and the most unique place on the web!
Smiles, Karen

Laura said...

I wish I would have had this information when I was first introduced to Etsy. Thanks for the great explanation.

Betty said...

I love Etsy! I'm a total addict!

Peggy said...

I enjoy Esty and I will see if I can buy something there instead of heading out to the stores. So easy and so many wonderful shops.You have explained it clearly and I found it awesome. Thanks